Service guarantee

Service guarantee

With rapid response, stable delivery and continuous maintenance, we ensure the long-term reliable operation of automated production lines.

After-Sales Guarantee

Focusing on installation, response and continuous optimization, we provide after-sales protection covering the entire life cycle of equipment.

Installation and training support

Installation and training support

Engineers come to complete equipment installation and positioning, complete line linkage debugging and trial production introduction to ensure that the equipment reaches a state ready for mass production.

Quick response and spare parts guarantee

Quick response and spare parts guarantee

Establish a response mechanism around fault repair, remote diagnosis and spare parts supply, giving priority to ensuring the continuous operation of customer production lines.

Quick response and spare parts guarantee

Quick response and spare parts guarantee

Establish a response mechanism around fault repair, remote diagnosis and spare parts supply, giving priority to ensuring the continuous operation of customer production lines.

Response guarantee

Through the global service network, repair reporting mechanism and after-sales team configuration, we ensure rapid response to customer on-site problems.

30 min

Quick Response

A dedicated service channel is activated as soon as a request is received.

2 h

On-site Response

Service engineers provide on-site response within the agreed service coverage.

24 h

Engineer Arrival

For critical issues, engineers arrive within 24 hours in covered service regions.

100 %

Closed-Loop Management

Every request is recorded, analyzed and followed through to closure.

Global Service Network

Sales and service coverage across China, Malaysia, Vietnam, Thailand and Mexico helps us deliver responsive local support.

Regional Service Teams

Dedicated service teams across China and selected overseas markets support timely response throughout the equipment lifecycle.

Proven Delivery Experience

More than 5,000 units delivered to customers in 10+ countries and regions.

Delivery time guarantee

The company has the strength to deliver large-scale whole-line products efficiently and can simultaneously undertake various whole-line integration orders such as batch customization and single-machine exclusive orders. Relying on standardized processes, mature technology and efficient scheduling, while strictly adhering to quality and ensuring performance, the production, integration, and debugging cycles are greatly shortened, and the industry problem of long delivery cycles of customized projects is broken.

Large-scale production guarantee
01 / Capacity

Large-scale production guarantee

It has a standardized workshop of 45,000 square meters, 500+ professional employees, and large-scale manufacturing capabilities for high-end equipment to ensure sufficient production capacity.

Large-scale production guarantee
01 / Capacity

Large-scale production guarantee

It has a standardized workshop of 45,000 square meters, 500+ professional employees, and large-scale manufacturing capabilities for high-end equipment to ensure sufficient production capacity.

Large-scale production guarantee
01 / Capacity

Large-scale production guarantee

It has a standardized workshop of 45,000 square meters, 500+ professional employees, and large-scale manufacturing capabilities for high-end equipment to ensure sufficient production capacity.

Large-scale production guarantee
01 / Capacity

Large-scale production guarantee

It has a standardized workshop of 45,000 square meters, 500+ professional employees, and large-scale manufacturing capabilities for high-end equipment to ensure sufficient production capacity.

Relying on standardized production, mature technology and efficient scheduling, MIJOINT strictly controls equipment quality and performance, compresses the entire process delivery cycle, and forms a stable and replicable typical project delivery standard.

Type Category Lead Time (calculated from receipt of PO) Synchronous delivery capabilities
Copy type (mass production) Automated line body 45 days 20 items
Non-standard development (R&D) Automated line body 75 days 15-20 items

Online repair report

Submit device exceptions and processing requirements, and the service team will arrange remote diagnosis or on-site support based on the problem level.

Submit a repair report