FAQConsultation scenario

FAQ

Quickly find common answers to pre-sales consultation, after-sales service, technical functions and service support.

Pre-Sales Consultation How to submit automation equipment or complete line customization requirements?

Requests can be submitted through the service hotline, online message or business contact. It is recommended to synchronize product drawings, process flows, production capacity targets, quality inspection requirements, and on-site space conditions to facilitate the pre-sales team to quickly complete the initial assessment.

Pre-Sales Consultation What information is usually required for pre-sales solution evaluation?

Commonly used information includes product 2D/3D drawings, samples, key process descriptions, cycle targets, testing standards, packaging methods and docking system requirements. The more complete the information, the more accurate the judgment of the plan, rhythm and equipment configuration.

Pre-Sales Consultation Does it support incoming sample testing or process verification?

Supported. For key processes such as welding, assembly, visual inspection, and cable pre-processing, verification can be arranged based on samples and test targets, and the verification results can be used as the basis for subsequent program design.